Customer Service and Admin Assessor Permanent

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title: Customer Service and Admin Assessor 

Location: Home/Field based – Must be flexible with travel across Kent

Salary: £30,000 – £32,000 (Depending on experience)

Type: Full Time, Permanent

Duties:

• Train, assess and deliver full Apprenticeship Standards in Business Admin and Customer Service (up to Level 3) via a blended learning approach.
• Managing your diary efficiently to ensure timely reviews are conducted
• Deliver training and support to learners undertaking Functional Skills – Maths, English and ICT to level 2.
• Organise and maintain documentation on learners’ progress.
• Overcome barriers to learning and adapt delivery to meet learner’s needs.
• Work to learner review and completion timescales.

Criteria:

• Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
• Experience of delivering full Apprenticeship Standards in Business Administration and Customer Service at Level 3.
• Must hold strong occupational competency within Customer Service.
• Full, clean, UK driving licence and access to a vehicle.
• Must be flexible with travel as required.
• Must be comfortable with and ideally have experience of online and group-based training delivery.

Please note:
 
KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.