Customer Service Assessor / EPA Permanent

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title: Customer Service Assessor / EPA 

Location: Home/Field based – Must be flexible with travel (Candidates can be based in Manchester, York or surrounding areas)

Salary: £28,300

Package: Excellent Holiday Entitlement, Mileage, Pension + much more!

Type: Full Time, 6 month FTC

Essential Criteria:

• Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
• Must hold occupational competency in Customer Service at Management level.
• Must be IT Literate – training will be provided on company systems.
• Full, clean UK driving licence.
• Must be flexible with travel.

Duties:

• As an End Point Assessor, you will responsible for completing a range of EPA activities, both face to face and electronically, with Apprentices completing Customer Service Apprenticeship Standards.
• These EPA activities include: to carry out End Point Assessment, scheduling of EPA activities, marking, grading and regular planning meetings with candidates and employers.
• Complete all necessary administration, ensuring that all data is processed and supplied in a timely manner
• Maintain a working knowledge of EPA, your vocational area, Apprenticeship Standards and evidence of CPD
• Participate in standardisation and training activities
• Provide assistance to Apprentices, Employers or Delivery Teams, assisting with queries in a timely manner.

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.