Customer Service Tutor / Trainer Permanent

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title: Customer Service Tutor / Trainer

Location: Remote and classroom-based delivery

Salary: £30,000 – £35,000 + bonus potential

Type: Full Time, Permanent

Essential Criteria:

• Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent.
• Must have experience of delivering Customer Service training (or a similar vocational subject).
• Must hold a recognised qualification within a relevant subject area.
• Must be comfortable with (and ideally have) experience of online and group-based training delivery.
• Ideally hold a recognised Assessor award, though this is not essential as our client can upskill. 
• Full clean driving licence and own vehicle.
• Must be flexible with travel.

Duties:

• To deliver accredited pre-employment qualifications within Customer Service.
• Managing your diary efficiently to ensure timely assessments and reviews are conducted.
• Embed Maths, English and ICT skills in to your delivery. 
• Develop tailored training / workshops and adopt a more personalised approach for individuals requiring more support.
• Support, advise and motivate learners.

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.